Rapidly respond to customer requests from web and mobile. Notifications and centralized message history keeps everyone in the loop at all times driving best-in-class customer service.
Keep fleet up-to-date with tools to manage availability, location, pricing and equipment feedback. Telematic data also coming soon via VisionLink integrtaion.
Spend more time building strategic relationships and growing rental revenue. Improved workflow productivity enables you to focus on critical customer needs.
"All the manual communications in a rental services division are very error prone - balls get dropped, calls don't get returned - it's like death by a thousand cuts. Yard Club is just the opposite. When a customer sends in a service request through Yard Club and four minutes later he gets a time-stamped notification that someone is on their way to help it makes us look really good and keeps our customers coming back for more."
"We save an unbelievable amount of time with Yard Club. My counter reps spend 45 minutes a week per customer sending on-rent reports and chasing down invoices. Now customers can access and download this information whenever they want through Yard Club. The customer is happier because they don't have to wait on us, and my guys have more time to focus on more important activities."
"Yard Club takes a lot of the operations work off my hands so I have more time to focus on relationships.”